Privacy Policy
Your Privacy Matters to Us at Golvenix
Information We Collect
When you join our entertainment gaming community, we collect information that helps us provide you with the best social casino experience. This includes basic account details like your email address, username, and age verification to ensure you're 18 or older.
Gaming Activity Data
We track your game progress, achievements, and social interactions within our platform. This helps us personalize your experience and connect you with other players who share similar gaming interests.
Technical Information
Your device information, browser type, and connection data help us maintain platform stability and improve game performance across different devices and operating systems.
How We Use Your Information
Your data powers the social aspects of our gaming platform. We use it to save your game progress, match you with friends, and suggest games you might enjoy based on your playing patterns.
- Maintaining your game progress and achievements across sessions
- Connecting you with other players in tournaments and social features
- Sending you updates about new games and platform features
- Ensuring platform security and preventing unauthorized access
- Improving game performance and fixing technical issues
Data Sharing and Protection
We don't sell your personal information to third parties. Sometimes we work with trusted service providers who help us run the platform — think cloud hosting services and analytics tools that help us understand how players interact with our games.
If you're playing from the EU, we comply with GDPR requirements. Canadian players are protected under local privacy legislation, and we follow all applicable data protection laws regardless of your location.
Your Privacy Rights
You have control over your personal information. You can request to see what data we have about you, ask us to correct any mistakes, or delete your account entirely if you decide to stop playing.
Data Access and Correction
Want to see what information we have? Just reach out to us, and we'll provide a complete overview of your data within 30 days. If something's wrong, we'll fix it right away.
Account Deletion
If you decide to leave our gaming community, we'll delete your personal information within 90 days of your request. Some data might need to be retained for legal compliance, but we'll remove everything we can.
Cookies and Tracking
We use cookies to remember your login status, game preferences, and settings. These small files make your gaming experience smoother by keeping track of your progress and personalized settings.
Most browsers let you control cookie settings. However, disabling certain cookies might affect how well our games work on your device. We recommend keeping them enabled for the best experience.
Updates to This Policy
Gaming technology evolves quickly, and sometimes we need to update our privacy practices. When we make significant changes, we'll let you know through email or a notification when you log in to play.
Minor updates might happen without notice — things like clarifying existing policies or fixing typos. The date at the top of this policy shows when it was last updated.
Questions About Privacy?
Our privacy team is here to help with any questions or concerns about how we handle your information.
contact@golvenix.com